Agent Selection/Compliance

Agents are selected utilizing a proprietary Agent Locator from Consolidated’s affiliated real estate brokerage,  or the Consolidated Network of agents based on volume thresholds, performance, and agent proximity to property location. All agents must have a valid license and E&O Insurance, which CAAM validates on a monthly basis via an internal reporting system.

Monthly Agent Scorecards are prepared based on key performance indicators systematically set in the system of record, with any agent performing below a grade of C being evaluated for placement on a performance improvement plan. Any agent consistently failing to perform may face a reduction in assignments, cancelation of existing assignments or removal from the network.